top of page

Musix Production Studio Policies

 

 

1. Refund & Cancellation Policy

  • Deposits are non-refundable. A 50% deposit is required to secure a booking.

  • If you cancel with 24+ hours’ notice, your deposit may be applied to a rescheduled session (one-time reschedule only).

  • Cancellations made with less than 24 hours’ notice will result in forfeiture of the deposit.

  • No-shows will be charged the full session amount.

  • Refunds are not issued once a session has been completed or services have been rendered.

  • For disputes, please contact us directly at info@musixproduction.com or 404-480-0346 before filing a chargeback.

 

 

2. Fulfillment Policy (Services)

  • Studio services (recording, mixing, mastering, video, etc.) are fulfilled on-site at Musix Production Studio.

  • Sessions are scheduled in advance and provided on the agreed date/time.

  • Deliverables (e.g., mixes, masters, video files) will be sent digitally to the client once full payment is received.

  • Typical turnaround for mixes/masters is 5–7 business days (depends on project scope). Clients will be notified of any delays.

 

 

3. Terms & Conditions

By booking with Musix Production Studio, you agree to the following:

  • You are responsible for arriving on time. Session time begins as scheduled, not upon your arrival.

  • All balances must be paid in full before receiving final deliverables.

  • No drugs, smoking, or weapons/guns are allowed on the premises. Disruptive behavior may result in immediate termination of your session without refund.

  • Musix Production Studio is not responsible for lost or damaged files after final delivery. We recommend backing up your files upon receipt.

  • A maximum of 3 people (including the artist) are allowed per session.

  • Rates and policies are subject to change without notice.

 

 

4. Privacy Policy

  • We collect customer information (name, email, phone number, billing details) solely for the purpose of booking and delivering services.

  • We do not sell or share your personal information with third parties.

  • Payment details are processed securely through our payment provider and are not stored by Musix Production Studio.

  • By using our website or booking services, you consent to the collection and use of your information as described in this policy.

 

 

5. Business Information

  • Business Name: Musix Production Studio

  • Business Address: Panama City, FL 

  • Customer Service Contact:

bottom of page